Career Starter - Mariposa County
Hotel Manager
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Annual Median Wage:
$38,105.60 ($18.32 per hour)
Education:
Bachelor's degree
Skills
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation Actively looking for ways to help people.
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Speaking Talking to others to convey information effectively.
Knowledge
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Work Tasks
Provide basic information to guests, visitors, or clients.
Resolve customer complaints or problems.
Manage organizational or project budgets.
Confer with organizational members to accomplish work activities.
Monitor flow of cash or other resources.
Ladder
     
General Manager
   
Director of Operations
 
Guest Service Manager
Hotel Manager